Create More Business Value
Idemo! is your specialist partner in negotiation and building productive relationships
In brief, we...
Support Small and Medium Businesses
Idemo is a Yorkshire-based consultancy that supports companies from start-ups to mature SMEs, improving their ability to negotiate and build productive business relationships.
We recognise you are probably good at these things already, so our job is help you expand your thinking, have more 'moves' and to stay skilful when things get hard. We offer much more than advice, with our aim being that you become self-sufficient and come back to us only when you need something more. We recognise that every business owner, entrepreneur and company is different, and you may come to us for a number of reasons...doing better deals, building customer relationships, gearing your team up for growth but the common theme is you all want to be better at business.
Our style is to be your partner; to listen, to understand, to challenge, to support and to educate, all in a professional, relaxed and friendly manner. We are energetic, rarely do suits (unless you want us to) and love rolling our sleeves up with you over a cuppa, either in-person or virtually.
Bring Extensive Expertise
The Team at Idemo bring over 20 years of experience, working with clients big and small to create value, improve business relationships and performance. And we have worked with both buyers and sellers, so we understand how 'the other side' generally operates.
We employ insights from the fields of psychology, and behavioural science, as well as respected negotiation and relationship frameworks developed at the Harvard Negotiation Project
Our Areas of Specialism...
Business Negotiation
Multi-party Negotiation
Multi-party Negotiation
Our team members have worked with businesses of all sizes to harness the tension between getting what they need from a negotiation and strengthening their business relationship at the same time.
Multi-party Negotiation
Multi-party Negotiation
Multi-party Negotiation
Today's complex world business often means getting a range of stakeholders aligned behind a single plan or agreement. Our proven approach helps negotiators work out the best way to collaborate, to understand what really matters to create outcomes people can buy into.
Meeting Facilitation
Multi-party Negotiation
Alignment and Internal Negotiation
In high stakes meetings it is easy for those involved to 'get in their own way' as they try to manage the situation and to make their contribution. Our experienced facilitators are able to manage the meeting process, to ensure diverse views are shared, understanding is improved and action orientated outcomes where people commit to get stuff done.
Alignment and Internal Negotiation
Alignment and Internal Negotiation
Alignment and Internal Negotiation
When we talk with clients about negotiation, they think mostly about dealing with their external clients and stakeholders. From our experience we recognise that internal collaboration and negotiation can be the most challenging where there can be a false assumption that 'we are all on the same page'. Our approach reduces friction, improves results and develops influential business relationships.
Navigating Difficult Conversations
Alignment and Internal Negotiation
Navigating Difficult Conversations
Whether it's discussing a difference of opinion on how something should be implemented or a performance conversation, there is the potential for a difficult conversation. Our proven approach to improving dialogue and increasing understanding can pave the way for a new way forward.
Leadership Development
Alignment and Internal Negotiation
Navigating Difficult Conversations
The days of the traditional hero leader are dead and today most job roles contain an element of 'leadership'. Our leadership development solutions are designed to help you and your team to develop the mindset and build the skills and expertise needed to lead your business to success.
Training
Learning by Doing
At Idemo, we recognise that people learn in different ways. However, there will always come a time when knowledge needs to be turned into action. Our training programmes are built to appeal to different styles; blending a bit of theory, practical tools and some discussion to get our heads round things. There are plenty of activities to practice and finally reflection time to work out how to take new learning back to work. We have some standard programmes ready to go or we can work with you to create something that meets your specific circumstances.
That may sound expensive yet most of our clients recover the cost of training very quickly by getting improved results. A few years ago, one of the clients Russell worked with recovered the cost of training simply in time saved over the next few months (they actually made a lot of money too but we can't talk about that!)
Consulting
Sitting by Your Side
Our consulting service typically focuses on three areas:
- Preparing - We work with you to think about your relationship management and negotiation strategy for each customer; challenging your thinking and assumptions, helping you build a plan, working out what you need to say and most importantly, what questions you need to ask.
- Conducting - If you wish, we can attend meetings with you, watch, listen and take some notes. We can also help you to work out your options if you choose to take a timeout.
- Reviewing - You will know that success doesn't often come from one interaction. After each customer interaction we will review what happened and match that against what you had planned. Sometimes it doesn't go as planned and you find out new information which can help you at the next meeting.
Coaching and Mentoring
One-on-One Support Tailored to Your Needs
Our coaching service can help you focus on your goals, reflect, and find solutions. Coaching can help with a variety of areas, including:
- Leadership - Our coaches can help you set goals, create action plans, and improve your performance as a leader of a business. There are different types of coaching for leaders, including executive, integrated, team, and virtual.
- Health and wellbeing - A coach can help people set goals to improve their health and change their behaviours to improve work/life balance while protecting business performance. You need to be the best version of YOU!
Coaching is a safe and confidential space for personal development.
Coaching is different from mentoring, which provides direct advice and shares specialist knowledge. We would recommend a mentoring approach if your goal is to develop your personal negotiation and relationship management skills.
Who We Are...
Russell Evans
Associate Team
Russell Evans
After almost 20 years in the book business, buying and selling millions of books, Russell had a mid-life crisis and left a well-paid job to join a fast-growing UK-based training consultancy. He led that business for 13 years through a period of significant growth, twice being awarded a Queen's Award for Enterprise for International Trade in the process.
In that time Russell worked in partnership alongside several of the founders of the Harvard Negotiation Project where he became a seasoned practitioner in their methodologies.
He is also certified in several recognised behavioural diagnostics and has and MSc from the University of South Wales.
Judith Evans
Associate Team
Russell Evans
Judith's background is in operational law enforcement where negotiation and influencing were essential when working with executive leaders, colleagues, team members as well as those who had transgressed the law. Recognising what a good outcome looked like and how to pull together diverse views helped her resolve many a difficult conversation.
Judith has been a professional facilitator and certified coach for over 10 years. In that time, she has trained and coached thousands of people in the 'interests based' approach to negotiation developed by the Harvard Negotiation Project.
She remains a faculty member of a commercial spin-off of HNP and continues to deliver their training programmes worldwide.
Associate Team
Associate Team
Associate Team
As we can't be in two places at once, Idemo has a small team of UK based facilitator / coach / trainers. Each brings their own mixture of experience both in business and with clients.
Their power comes from their diversity but the thing that binds us is a commitment to growing business, making it better and improving the outcomes our clients get from their interactions with the customers.
And what's more, most of them are small business owners themselves, so they have empathy for your world.
Contact Us...
…and we will set up a meeting to discuss how we can help you achieve your goals.
Message us on WhatsApp
Idemo Ltd
First Floor, Embsay Mill, Skipton, BD23 6QR, North Yorkshire, England, United Kingdom
